Privacy Policy

Panoptik is operated by Trenton Ryu (“Panoptik,” “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you use the Panoptik mobile application, website, and related services together, the “Services.”

Panoptik is a private group video app that lets users create events, join events using in-app codes, receive random recording prompts, record limited discretionary clips, and view event videos after the event ends or is ended by the event creator.

If you have questions about this Privacy Policy or your information, contact us at support@panoptikapp.com.

Account information. When you create an account, we collect your email address and password. Passwords are processed through our authentication system and are not intended to be viewed by Panoptik in plain text.

After signup, you create a username and may add a profile photo. Your username and profile photo may be visible to other users in the same event or group. Your email address is used for account and service purposes and is not displayed to other users. At signup, we ask for your date of birth or age to confirm you meet our minimum age requirement; this is used for age screening and is not displayed.

Video and audio content. Users record clips directly inside Panoptik and cannot upload event clips from their camera roll. Panoptik stores random-prompt clips, discretionary clips, generated final event videos, generated highlight videos when applicable, and thumbnails or technical files needed for playback and export.

Clips are hidden from group members until the event ends or the event creator ends it early. After reveal, authorized members of the same event or group can view the clips and final event video according to the app’s functionality.

Camera, microphone, and photo library access. Panoptik requests camera and microphone access so you can record clips. Photo-library access may be requested only to select an optional profile photo; Panoptik does not use your photo library to upload event clips.

Event and group information may include event names and settings, start and end times, creator information, membership, in-app event codes, creator-selected prompt settings, number of prompts, desired final-video length, clip-duration settings, discretionary-clip limits, missed-prompt status, reveal status, and deletion status.

Users may leave an event or group at any time. Clips already recorded remain in the event. Users may rejoin an active event if they still have its code. Codes do not necessarily expire, but they work only while the event is active.

Notification information. Panoptik uses push notifications for random recording prompts and event-reveal or event-end notices. If notifications are disabled, you may still use Panoptik but may miss prompts. We may store notification tokens and delivery information needed to send notifications through Apple Push Notification service.

Usage, device, and diagnostics information may include device type, operating system, app version, app opens, events created or joined, prompts completed or missed, clip-upload success or failure, crash logs, diagnostic logs, and basic product analytics. Panoptik uses PostHog for basic analytics only and does not use PostHog session replay or screen recording at launch.

Payment information. Paid features are offered through Apple in-app purchases. Panoptik does not directly process or store payment-card information, but may store purchase status, Apple receipt information, or related entitlement information needed to unlock paid per-event features.

Support communications. If you contact support, we collect the information you provide, such as your email address, message, screenshots, account details, event details, or other information needed to respond.

IP address and security information. Panoptik does not collect device location data or request location permission. We may process IP-address information for security, abuse prevention, account restriction, IP bans, fraud prevention, legal compliance, or similar protective purposes.

Panoptik clips may capture the image or voice of people who do not use Panoptik, such as friends, family members, or bystanders. We store that footage as part of the recording user’s clip and handle it under the same retention, access, and deletion rules described in this policy. We do not use clips to identify non-users, run face recognition, or build profiles of non-users.

Users are responsible for recording lawfully and obtaining any consent required by applicable law from people who appear in or can be heard in their clips.

If you are not a Panoptik user and believe you appear in content without consent, or want content depicting you removed, contact support@panoptikapp.com with enough information to locate the event or content. We will review the request and may remove or restrict content where appropriate. Most Panoptik content is automatically deleted 14 days after an event ends.

At launch, Panoptik does not collect device GPS or precise location data; access your contact book; provide public feeds, public profiles, follower systems, comments, likes, reactions, captions, or in-app messaging; or allow event clips to be uploaded from the camera roll.

Panoptik does not use user videos or clips for advertising or public promotion without separate permission; use them for AI or machine-learning training; automatically analyze them for face detection, object detection, captions, summaries, or automatic highlight selection; use advertising SDKs; or show ads.

If advertising or advertising SDKs are added in the future, this Privacy Policy will be updated as appropriate.

We use information to create, authenticate, and manage accounts; allow users to create, join, leave, and rejoin events; operate event codes; deliver random recording prompts; track missed prompts; enforce discretionary-clip limits; and store and reveal clips according to event settings.

We also use information to generate, display, and export event videos; enable paid per-event features, highlight-reel selection, and permitted original-clip downloads; send service email and push notifications; provide support; debug technical issues; improve reliability and performance; protect Panoptik’s safety, security, and integrity; respond to reports and removal requests; enforce our Terms; and comply with legal obligations.

Panoptik videos are designed for private event groups and are not public posts. Before reveal, clips are hidden from group members. Clips are revealed automatically at the event end time unless the creator ends the event early. After reveal, authorized members of the same event or group can view the clips and final event video.

Free users may download or export the standard final event video after reveal. Individual original clips are not downloadable by default. Paid per-event features may allow users to select clips for a highlight reel and download individual original clips.

Panoptik performs basic technical processing as needed to operate the service, including uploading, storing, compressing, transcoding, generating thumbnails, playback, downloading, and exporting final videos.

Panoptik does not use videos for AI training and does not automatically analyze videos for face recognition, object detection, captions, summaries, or automatic highlight selection.

Other event or group members may see your username, profile photo, participation status, missed-prompt status, and clips you recorded after reveal.

Panoptik does not routinely review user videos. Panoptik’s founder or an authorized administrator may access videos or related account or event information when reasonably necessary for support, safety, security, abuse prevention, legal compliance, responding to removal requests, or Terms enforcement.

Service providers may include Supabase for backend, authentication, database, and storage services; Vercel for website and hosting infrastructure; Resend for transactional and service emails; PostHog for basic product analytics; and Apple for in-app purchase processing and push-notification delivery. These providers may process information as needed to provide their services to Panoptik.

We may disclose information when reasonably necessary to comply with law, legal process, or government requests; enforce our Terms; protect the rights, safety, and security of users, Panoptik, or others; investigate fraud, abuse, security incidents, or illegal activity; or respond to support, safety, copyright, or non-consensual-content reports.

Panoptik does not sell personal information and does not share or disclose user data for advertising purposes.

Panoptik keeps original clips, final event videos, and highlight videos for 14 days after the event ends, unless they are deleted earlier or we need to retain information for legal, safety, security, or support reasons. After that period, Panoptik automatically deletes those files from the app.

The event creator may manually delete an entire event before the 14-day period ends. If an event is deleted, the event and its associated clips, final videos, and highlight videos are deleted for all group members.

Account information is retained while your account is active. If you delete your account, we generally delete account information within 30 days, except where described in this policy. Diagnostic logs, analytics data, and IP-related security records are retained for limited periods appropriate to their purposes and then deleted or de-identified.

Deleted information is removed from active systems promptly. Backup copies may remain for a limited time until removed or overwritten through ordinary backup cycles. Limited records may be retained where necessary for security, fraud prevention, legal compliance, dispute resolution, accounting, purchase verification, or Terms enforcement.

You may delete your account inside the app or request deletion by contacting support@panoptikapp.com. Account deletion is permanent and deleted accounts cannot be restored.

When you delete your account, we delete account information unless we are required or permitted to retain certain information for legal, safety, security, support, or operational reasons.

Clips already recorded in existing group events may remain in those events with your display identity attached until the event is deleted or the applicable 14-day post-event retention period ends. Panoptik events are shared group experiences, and removing one user’s clips may affect the event record for other members.

Depending on where you live, you may have rights to access, correct, delete, or receive a copy of certain personal information.

You may delete your account inside the app; request deletion or a copy or export of account data by contacting support@panoptikapp.com; change your username and profile photo in the app; disable push notifications through device settings; leave an event or group; and contact support about privacy, safety, or content concerns, including removal of content depicting you.

Disabling notifications may cause you to miss random recording prompts. If you leave an event, existing clips remain in the event and you stop receiving event-specific notifications. You may rejoin an active event if you still have its code.

We will respond to rights requests within the time required by applicable law and may need to verify your identity before acting.

California residents may have rights to know what categories of personal information we collect and how we use them, request deletion, request correction, and request a copy of their information. These rights may be exercised as described in Section 9. We will not discriminate against you for exercising privacy rights.

Panoptik does not sell personal information and does not share personal information for cross-context behavioral advertising.

Do Not Track: because there is no common industry standard for responding to these browser signals, our website does not currently respond to Do Not Track signals.

Panoptik is intended for users who are at least 13 years old. We use a neutral age screen at signup and do not permit users who indicate they are under 13 to create an account. Users under 18 may use Panoptik only with permission from a parent or legal guardian.

Panoptik is not intended for children under 13 and we do not knowingly collect their personal information. If you believe a child under 13 has provided information, contact support@panoptikapp.com so we can take appropriate action, including deleting the account and associated information.

Panoptik is operated from and intended for users in the United States. Information we collect is processed and stored in the United States, where data-protection laws may differ from those in your jurisdiction. By using Panoptik, you understand that your information will be processed in the United States.

The Panoptik website may use cookies or similar technologies for basic site functionality and analytics through PostHog. You can control cookies through browser settings. The mobile app does not use advertising cookies or advertising SDKs.

We use reasonable technical and organizational measures designed to protect user information. These may include access controls, authentication, encryption in transit, provider security controls, and limited internal access.

No system is completely secure. We cannot guarantee that information will never be accessed, disclosed, altered, or destroyed. If we become aware of a security breach affecting personal information, we will notify affected users and regulators as required by applicable law.

We may update this Privacy Policy from time to time. If we make material changes, we will notify users through the app, by email, or by other reasonable means before the changes take effect where required by law.

The updated Privacy Policy is effective when posted unless a later effective date is stated.

For privacy questions, support requests, account-data requests, deletion requests, or safety concerns, contact support@panoptikapp.com.

To report non-consensual intimate content, email support@panoptikapp.com with “NCI Removal Request” in the subject line. Copyright concerns may be reported using the procedure in our Terms of Service.