Account Controls / Deletion
Delete Your Panoptik Account
Deletion is in the app, takes two taps, and is immediate and permanent. Here is exactly what it removes.
Delete in the app
- 01Open Panoptik
- 02Settings
- 03Account
- 04Delete Account
Delete In The App
Account deletion lives in the app, two taps from the account section of Settings. You do not need to contact support, and there is nothing to request or wait for.
Open Panoptik, go to Settings, select Account, then choose Delete Account. The app asks you to confirm, and deletion begins the moment you do.
Guest Passes
If you joined an event on a guest pass rather than a full account, the same right applies. Open Settings and choose Delete Guest Data.
This removes the guest identity, its event membership, its local Panoptik data, and any linked analytics data.
Guest deletion works differently from account deletion in one way: clips a guest already contributed to a shared event stay in that event, without attribution, so the group’s film is not broken. If you want those clips removed as well, email support and we will remove them.
Deletion Is Immediate And Permanent
Your account becomes unavailable the moment you confirm. There is no recovery window, no grace period, and no deactivated state. Deletion cannot be undone, and a deleted account cannot be restored.
If a storage or analytics provider is briefly unavailable, the removal of that provider's copy is queued and retried automatically until it succeeds.
What Is Deleted
Deleting your account removes your profile and username, your profile photo, your event memberships, your device tokens, your optional analytics data, and every clip you uploaded.
That includes clips you uploaded to events created by other people. Because a Panoptik film is assembled from the clips in an event, another member's film may change after you delete your account.
Limited records may be kept only where they are needed for security, fraud prevention, legal compliance, or an open moderation or dispute matter, and are deleted once that need ends.
If You Created An Event
An event you created that still has other members does not disappear with your account. Before deletion completes, you choose a successor from the remaining members to take ownership of it.
Events with no other members are deleted outright, along with their clips and films.
What Deletion Cannot Reach
A film that a member has already exported and saved into their own Photos library is under that member's control and Apple's. Panoptik cannot reach or remove it.
The same applies to anything anyone has screen-recorded or shared outside Panoptik.
If You Cannot Sign In
Email support@panoptikapp.com from the address on the account. Tell us that you want the account deleted and include enough information for us to verify that it is yours.
We will verify the request and complete the deletion for you, then confirm by email when it is done.